VERIZON SECURITY DASHBOARD

A hub within the My Verizon app to educate and inform Verizon customers about their cybersecurity well-being.

Client: Verizon
Industry: Communications Services
Year: 2020-2022

Challenge:
My team was asked by Verizon to develop a hub to boost cybersecurity awareness among their customers. The dashboard needed to connect to various services within and outside the MyVerizon app, integrating all necessary information seamlessly to enable customers to easily scan and protect their data.

Objective:
The client's top priority was raising cybersecurity awareness among its customers. Additionally, we aimed to increase the conversion rate for Digital Secure downloads, an add-on service for Verizon customers.

SECURITY DASHBOARD FLOW

Security dashboard connects different services within the My Verizon app and Digital Secure app to display status of your security well being on device level and beyond.

LANDING TO ONBOARDING

To draw users in, a quick animation was introduced on the landing page. Once on the dashboard, a guided tour helps users understand the features of the Security Dashboard.

DASHBOARD PAGE (HOME)

On the dashboard, users can view a list of activities they can engage in to enhance their security. Additionally, once connected to the Digital Secure app, they can access real-time status reports on potential security threats.

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SECURITY CHECKLIST

This is the series of checklist to improve your security rating. By completing everything that's on this page, your security rating will improve from weak to very strong.

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SELF ASSESSMENT

This is a questionaire with 20 questions to assess user's online security habits. By completing this questionaire, your security rating will get bumped.

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ACCOUNT SECURITY

This is a where Verizon customer can turn on security settings to protect their account. By completing it, your security rating goes up.

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DIGITAL SECURE PDP

The PDP allows Verizon customers to scan for security threats from the Digital Secure app. It includes a call to action that deep links to specific sections within the app to activate features.

QUIZZES

Quiz section educates users on different cyber security topics.

Solution:
Our team designed a hub with functional and educational value for millions of Verizon users, helping them achieve peace of mind in cybersecurity matters.

Impact:
The project was successfully launched and is now available to over 100 million Verizon customers. It also increased visibility for the Digital Secure app by displaying real-time information to users.

ROLE: DESIGN LEAD, UX, UI, ANIMATION, QA